NAEO Superior Agent Service Award
2017–2026
Serving businesses since 1968
Experience you can hear.
USA-based people who understand that every call represents your business.
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A familiar voice. A lasting commitment.
Since 1968, Newtown Answering Service has helped businesses remain available to their callers. The technology has changed, but a courteous greeting, careful listening, and a clear message remain at the heart of the service.
An extension of your business
Our USA-based agents represent your company using the greeting and instructions you supply. We recognize that callers may be new customers, long-standing clients, residents, or patients—and that the way their call is handled reflects on your organization.
- Personalized call handling built around your business.
- Live answering available 24 hours a day, seven days a week.
- A focus on accurate messages and considerate communication.
A few helpful answers
Common questions.
Who do you serve?
We work with property managers, medical practices, trades, service businesses, and other organizations that need a dependable live response.
What makes the service personal?
Your account instructions determine the greeting, information collected, message delivery, and escalation steps. We discuss those details with you.
How do I get started?
Request a quote or call 844-377-5463. Tell us about your business, expected call volume, and the times you need coverage.
Personal service.
Lasting relationships.
Newtown Answering Service has helped businesses stay connected since 1968. Our team provides live answering 24 hours a day, seven days a week.
We build call-handling instructions around your business, so your callers receive a consistent greeting and your team gets the information it needs.
Recognized year after year
A commitment to every conversation.
CAM-X Award of Excellence
2013–2026
Website privacy
Quote and employment forms send the details you provide to our staff for review and response. Please do not submit patient information or sensitive identification details. For questions about your submission, contact support@newtownanswering.com.